File encoding issue in Stock Sync
Each file has a different file encoding even if they look alike. By default, the file encoding in Stock Sync is set to Auto.
Stock Sync will use the lowest encoding. If ever face a file encoding issue, please follow the steps below:
Identify your file encoding with http://www.abctool.info/encoding-detector/.
After the file is uploaded, the file encoding will be displayed.
Navigate Feed Manager > Step 1 > File encoding and choose the from the list provided.
Rerun the feed
Stock Sync will use the lowest encoding. If ever face a file encoding issue, please follow the steps below:
Identify your file encoding with http://www.abctool.info/encoding-detector/.
After the file is uploaded, the file encoding will be displayed.
Navigate Feed Manager > Step 1 > File encoding and choose the from the list provided.
Rerun the feed
Updated on: 18/01/2024
Thank you!