I am unable to upload my source file. What is going on?
If FTP or SFTP
Please ensure you have provided the correct login credentials, source host URL, and path & file name.
If Dropbox, Google Drive, or One Drive
Please ensure that the source URL is correct and that it is a public file that we are able to access.
If manual file uploads
Able to upload the file on the dashboard page with the "Manual Update" button.
Please ensure you have provided the correct login credentials, source host URL, and path & file name.
If Dropbox, Google Drive, or One Drive
Please ensure that the source URL is correct and that it is a public file that we are able to access.
If manual file uploads
Able to upload the file on the dashboard page with the "Manual Update" button.
Updated on: 11/01/2024
Thank you!