Articles on: Frequently Asked Questions (FAQ)

I keep getting the error: " Store is empty "



Based on the above image shows an error after running the update feed, which has a problem matching the SKUs in the store. This shows that Stock Sync failed to detect any products in the store.  


Reason 

The SKU is not present in the store, which affected the update feed for not detecting the same SKUs in the store. Thus, no products can be updated.


Solution

Please add some products before running the updated product feed.

Check the SKU in the store by comparing the SKUs in the feed file.

Kindly ensure that no filters have been applied.

Updated on: 20/01/2024

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