Articles on: Frequently Asked Questions (FAQ)

I keep getting the error: "The file is corrupted. Please ensure the file is valid"



Based on the error above, it shows that the file is corrupted. Please make sure the file is valid.



Reason


  • The file is no longer valid or has become corrupted.
  • When the file format is incorrect, the system is unable to detect it.
  • The file is in a zip format.



Solution


  • Please ensure that your file is valid and has not been corrupted.
  • Please ensure the file format has been specified correctly





Updated on: 20/03/2024

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