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I am unable to upload my source file. What is going on?

If FTP or SFTP

  • Please ensure that you have provided the correct login credentials, source host URL, and path & file name.

If Dropbox, Google Drive, or One Drive

  • Please ensure that the source URL is correct and that it is a public file that we are able to access.

If manual file uploads

  • Able to upload the file on the dashboard page with the "Manual Update" button.
Choose files or drag and drop files
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