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Why I getting an error as "Please check the file name and file permission."

Based on the above image, the error showing that "Please check the file name and file permission." 

Reason: 

1. By using an FTP connection, the login user account doesn’t have permission to access the folder or the filename. 


Solution: 

1. Required to ask suppliers to get correct details on the filename and give permission to access those files. 

2. Test on their end by the IT team for solving the issues.



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  1. Kirthana

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