Back to dashboard >         Start a conversation Sign in
Start a conversation
  1. Stock Sync

Frequently Asked Questions (FAQ)

  1. General Questions

    1. Top 10 reasons why the inventory updated wrongly?
    2. I am unable to upload my source file. What is going on?
    3. Why the number of SKU matched is not 100%?
      4. See all 11 articles »

  2. Configuration Questions

    1. How to add prefixes to the SKU?
    2. I am having trouble mapping my source file columns. What are the column headers/index? What do the various attributes do?
    3. How to access Private files on Google Drive or Google Sheet?
      4. See all 14 articles »

  3. Preference Questions

    1. How does Stock Sync affect other apps?
    2. Total variant(s) in-store?
    3. How to configure Low Stock Alert?
      4. See all 9 articles »

  4. Billing Questions

    1. Can I add images on a different feed for my products?
    2. Are inventory feeds charged separate or do they fall under the $25.00 a month?
    3. My vendors update about once a year
      4. See all 10 articles »