> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.stock-sync.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Files.com connection method

To connect your feed file from the Files.com use the Files.com connection method.

1. Go to **Setup New Feed** > Choose **Update/Add.**

2. Choose or **search for the Files.com** connection method to establish the connection.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/2/1/9/b219050a5836c000/screenshot-2025-04-13-at-11130_vf0yje.png =850x387)

3. Enter the **API Key** in the required field. See below for instructions on **obtaining an API Key**.

      **How to obtain API Key?**
     a. Log in to https://ssf.files.com/
     b. Navigate to Developer > API Keys
     c. Create new API Keys

![](https://storage.crisp.chat/users/helpdesk/website/-/b/2/1/9/b219050a5836c000/screenshot-2025-04-11-at-34202_1axvamb.png =850x550)

4. Fill in the **File Path** where the feed file is located.

     eg. Directory and filename. eg. **/Get/Price_List123/PriceList_123.csv**
    
5. Specify the **File format** accordingly in the **File Format** field.

||| File format that can set it as CSV, XML, XLS, JSON, .TXT, EDI, and HTML table