> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.stock-sync.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How can I handle my plan once I've installed Stock Sync?

### If you only want to **Add New Products**, we suggest purchasing the credits

![](https://storage.crisp.chat/users/helpdesk/website/b219050a5836c000/screenrecording2024-04-23at122_r2w8jr.gif)

* For adding new products to Shopify, one credit is used per product added successfully using the Add New Products feed (marked yellow).
* You have the option to purchase small, large, or special volumes. 
* Each product with multiple variants is considered as one credit.
![](https://storage.crisp.chat/users/helpdesk/website/b219050a5836c000/screenshot-2024-04-24-at-10462_g4z0tb.png)


### If you only want to **Update existing Products** , we suggest to have monthly subscription

![](https://storage.crisp.chat/users/helpdesk/website/b219050a5836c000/screenrecording2024-04-23at125_16ocbk5.gif)

* For update existing products from Shopify, you can use the monthly subscription to select the plan accordingly. 
* You also can customize your plan as you need.

### Changing or subscribing to a different plan

If your store needs to switch between different **billing versions** (for example, moving from V5 to V6 or vice‑versa), you must first **downgrade to the Free plan**. Once downgraded, support can switch the billing version, after which you may subscribe again to the desired plan.

To switch to another Stock Sync plan, go to the **Billing Page** inside the app: https://app.stock-sync.com/billing/subscription. From there, you can select and subscribe to a new plan such as the Micro, Basic, or Pro tiers depending on your needs.

To downgrade to the **Free plan**, simply open the same Billing Page and choose the Free plan option. The downgrade will take effect immediately, and future charges will stop unless you upgrade again. 

Note: The Free plan is only suitable for stores with a low number of products. If your store exceeds the Free plan limits, you will not be able to remain on the Free plan even if selected. 





