> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.stock-sync.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to get notify for sync success or failure?

|| If the process failed 2 to 3 times continuously, it WILL notify again. When there is one successful process in between, it will reset the failure count. 

1. Once you have set up your **update or add in the running process**, want to enable a notification email of sync success or failure. 
2. On the navigation bar of Stock Sync, click on the option **Account >** **Notification**.
3. Enter the **email** you wish to receive the notification/alert. It supports multiple emails. Enter them by separating them with a comma. 

 *Example: "abc@gmail.com, b@yahoo.com"*

# Sync Success

1. Once you navigate to the page of Notification, select **Sync Success** to receive the notification for the success feed.  

  ![](https://storage.crisp.chat/users/helpdesk/website/990428161a0b8000/6ea8f533-1eea-422a-9716-93867f_17xnmra.png)

2. It's able to get the notification to the email address provided once the process runs successfully. 
 

# Sync Failure

1. Once navigate to the page of Notifications, select **Sync Failure** to receive the notification for the failure feed.  
  
![](https://storage.crisp.chat/users/helpdesk/website/a2303e14c29ef000/d6e618fc-6965-4791-a7c3-3172c4_rzxlfe.png) 

2. It's able to send the notification to the email address provided, and once the process does **NOT** run successfully.

# Zero Updated Results
Stock Sync does **not** send notifications specifically for sync results that show **"0 updated"**. A zero-update result can be normal when no data has changed. If you frequently receive zero updates unexpectedly, review your mapping and filters or check your Sync Logs for possible issues.