> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.stock-sync.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I keep getting the error: " Import failed count "

![](https://storage.crisp.chat/users/helpdesk/website/e7ede208b3f0880/4fb958cc-3647-4bb8-967c-461a7b_1syv86x.png)

Based on the above image shows a message as 14 products added and 1 failed, where it's meant as **import_failed_count {"fail_count"=>1}**. Therefore, Stock Sync **failed to add the products** to your store because of missing fields.

**Reason**

* Please make sure that you have mapped the compulsory fields in the Step 2 Field.
* Do check the feed data as well, all the fields are filled for every product.
* Do not put the same option name for variant option 1 and option 2, it can cause the product to import failed.
* Do not leave the title field blank, it also can caused to failed.

**Solution**

* Please check all the mappings are correctly mapped accordingly.
* If possible check the changes log in below to check the error remark of what caused of failed import.

 ![](https://storage.crisp.chat/users/helpdesk/website/de02b15072f66800/f38c51c0-ca2b-4b49-b862-7581ee_k8277t.png)