> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.stock-sync.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Imports are not functioning because the service is unavailable in my store

When there is an issue with your website hosting service, you may encounter an error when importing products from syncX: Stock Sync. Please check the hosting service through your website management.

![](https://storage.crisp.chat/users/helpdesk/website/b219050a5836c000/image1p3e2br_krphsi.png)