> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.stock-sync.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Unable to change the update schedule for an email-based feed in syncX: Stock Sync

**Issue:**  
Unable to manually change the update schedule for an email-based stock feed in Stock Sync.

**Explanation:**  
* Email-based feeds do not run on a custom or manual schedule.  
* The processing time is automatically controlled by the subscription plan’s sync frequency.

**How email feed scheduling works:**  
* Email feeds are triggered automatically based on the plan’s allowed sync interval.  
* For example, a plan that runs every **8 hours** will process feeds **3 times per day**.  
* Incoming emails are placed in a queue and will run during the next available sync window.  
* The exact timing cannot be adjusted manually.

**What can be checked:**  
1. Open the email feed’s **Activity Log** to view the last run time and the next scheduled run.  
2. Review the subscription plan to confirm the sync frequency.  

📘 For more details, refer to this article: [Why email process only runs at a certain time period?](https://help.stock-sync.com/en/article/why-email-process-only-runs-at-a-certain-time-period-1c7nmh1/)

**Note:**  
* Email feed schedules cannot be manually modified.  
* Processing times strictly follow the sync limits of the subscribed plan.