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# Why am I getting an error as "Unauthorized access?"

When there is unauthorized access, it will not get access to the feed. Because Stock Sync is unable to access another platform. 

  
**Reason**

*   Stock Sync could not access other platforms such as eBay, Etsy, and so on that need authorization.

**Solution**

*   Please make sure you have the access to that platforms before setting up the feed.
*   If the error appears for supplier feeds, double‑check the username, password, or API credentials with your supplier, as incorrect credentials can also trigger 'User is unauthorized.'