Why are my product tags not updating correctly?

Product tags may fail to update if the feed mapping or update conditions are misconfigured. Common issues include:

• The tag extraction rule does not match the expected field or XML node (for example, only pulling text when a specific attribute such as code="RPC" is present).
• Store filters prevent updates when the product does not already contain a specific tag.
• Incorrect field types or case sensitivity in conditions (for example, using TRUE instead of true).
• Tag rules that append or replace tags not being set as intended.

Review your tag mapping, conditions, and filters to ensure the correct tag source is mapped and no filters unintentionally block updates.

Updated on: 15/06/2026