> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.stock-sync.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why didn’t the Remove feed delete certain products?

In some cases a Remove feed may not delete or archive a product because Shopify has set the product status to **Suspended**. Suspended products cannot be modified by apps, including Stock Sync. Shopify blocks updates to these items, including quantity changes, archiving, or deletion.

If a product is suspended, check your Shopify admin and email notifications for information from Shopify about why it was flagged and how to resolve or appeal it. Only after Shopify removes the suspension will Stock Sync be able to modify or remove the product.