> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.stock-sync.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why do Stock Sync pricing plans differ between the Shopify App Store and the in-app billing page?

Stock Sync displays different pricing depending on when your store first installed the app. Stores that installed Stock Sync after January 1st follow the new pricing structure shown on the Shopify App Store. Stores installed before that date still see the legacy pricing in the in-app billing page.

If you are an older customer and want to move to the new pricing plans, you must first downgrade to the Free plan and then request support to update your account to the new pricing structure. After the update, the latest plans will appear under Account > Billing.