File encoding issue in Stock Sync

Modified on Mon, 20 Feb 2023 at 08:44 PM

Each file has a different file encoding even if they look alike. By default, the file encoding in Stock Sync is set to Auto. 

Stock Sync will use the lowest encoding. If you ever face a file encoding issue, please follow the steps below:

1. Identify your file encoding with

2. After the file is uploaded, the file encoding will be displayed. 

3. Navigate Feed Settings > Step 1 > File encoding and choose the from the list provided.

4. Rerun the feed 

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