How to cancel my subscription with syncX: Stock Sync from BigCommerce?

There are two methods to cancel your subscription with syncX: Stock Sync:

Option 1: Downgrade to Free Plan

1. Select syncX: Stock Sync.
2. In the sidebar, click Manage plan.
3. Choose the Free plan to downgrade your subscription.

Option 2: Remove Stock Sync from Your Store

1. Open your BigCommerce store dashboard.
2. In the left panel, navigate to Apps > My Apps.
3. Locate syncX: Stock Sync, click the three-dot menu next to it.
4. Select Uninstall to remove the app from your store.
5. Kindly provide your feedback during the uninstall process so we can improve Stock Sync.

Updated on: 04/08/2025