Articles on: Frequently Asked Questions (FAQ)

I keep getting the error: "File not found. Please check file name "

Based on the error above, it shows that the feed file name that was specified can't be found.


The Path or the Filename is incorrect or no longer valid.
The system cannot detect the file's directory path with the path entered. Required to specify the same path as the feed file's path.


Please make sure that you have entered the right Path or Filename.
Ask the supplier or system manager to get the correct details on the path.

Updated on: 19/01/2024

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