Configuration Questions
How to get Gmail auto forward confirmation code for Stock Sync?
I keep getting the error: "no match found"
How to update Collection field of a product?
How to generate WooCommerce API key (permission)
I keep getting the error: " Store is empty "
Quantity Zero Alert Warning Messages
Why am I getting an error as "Find words fail regular expression check. Please contact our support team."
Shopify daily limits reached, automatically continue importing the next day
How to update multiple products with the same SKU and Barcode?
Update halt: detected over 10% - 100% inventory set to zero
I getting the error: "Please check field errors below"
How to access Private files on Google Drive or Google Sheet?
How to manage duplicate SKUs with multiple vendors?
Why am I getting an error message stating "Value does not exist in provided choices [value, value]"?
Why I getting an error as "Please check the file name and file permission."
Errors on Metafield
How to map to brand field from WooCommerce?
I keep getting the error: "Invalid file. Please contact support"
Remove Product Warning Messages
How to manage SKU and Handle?
Remove halt: detected over 1% - 100% remove products / variants
How to remove all links from the description field?
Does Stock Sync support zip file(s)?
How to check if my FTP/SFTP connection is working?
Fixed rate Currency Converter
How to input prefixes to SKU in Update Feed?
When I get an error as "Please check the settings or contact support for help."
How to Undo Added Product(s) by Stock Sync?
How to turn on automatic forwarding in Outlook for Stock Sync?
How to change my email receive in Stock Sync?
No Failed. Response code = 502. Response message = Bad Gateway (Error)
Keep on getting an error as "Authentication failed. Please check your login and password."
I get an error as "Insufficient credits, only {{variants_deleted}} variants removed".
How to use Regular Expression in Stock Sync?
What does Timeout while connecting to Source HOST & Connection timeout while reading mean?
I am having trouble mapping my source file columns. What are the column headers/index? What do the various attributes do?
I keep getting the error: "The file is corrupted. Please ensure the file is valid"
I keep getting the error: "Feed is disabled"
Can publish products automatically to sales channels?
I keep getting the error: "Connection fail. Please check Source Host. "
WooCommerce API error
Why my products are not updated on the Shopify catalogs?
I keep getting the error: "Fail to merge new SKU with options "
I keep getting an error "Fail to auto detect file format"
Why I keep getting the error: "Insufficient Credits. Please buy more credits to continue"
I keep getting the error: "Feed file empty"
Failed. Response code = 500 / 520. Response message = Internal Server Error
File encoding issue in Stock Sync
Does Stock Sync updates product in fulfilment location?
I keep getting the error: "File not found. Please check file name "
I keep getting the error: " Import failed count "
I keep getting the error: "Failed. Response code = 500. Response message = Internal Server Error.."
Why I keep getting the error: "Lack of Credit to Import ."
Why am I getting an error as "Unauthorized access?"
I getting the error: "The quantities couldn't be adjusted. Try again."
I keep getting the error: "The variant Default Title already exists."
Why I get an error as "Ensure the file format is {{file_format}}."
Preference Questions
How to schedule or automate the feeds in Stock Sync?
Why email process only runs at a certain time period?
Total variant(s) in-store?
How Stock Sync help you save more time?
Exceeded the store’s variant count limit?
How to configure Low Stock Alert?
How to get notify for sync success or failure?
Where to get the public token to share with your buyers?
How do i set the metafield content type true and false value?
How to pin or rearrange feeds in Stock Sync?
How does Stock Sync affect other apps?
Use highest quantity value when the same SKU detected from multiple feeds in Stock Sync
Billing Questions
How does Stock Sync Credit work?
How does Stock Sync pricing work (billing page)?
What do I need to pay for Stock Sync?
Can I get a refund for my credits?
What is Support or Priority Support?
How to cancel my subscription with Stock Sync from Shopify?
Does Stock Sync able to scrape products from stores?
How to Subscribe Custom Plan?
What are the Benefits of the New Custom Plan?
Stock Sync Billing Charges and issue
Are inventory feeds charged separate or do they fall under the $25.00 a month?
Why am I getting the error message "The shop can't accept the provided charge"?
My vendors update about once a year
Alternate method to purchase credits
What is Monthly Credit(s)?
Can I add images on a different feed for my products?
How can I switch from a Paid Plan to a Free Plan?
General Questions
Does adding products create duplicate products in the store?
Top 10 reasons why the inventory updated wrongly?
How to handle comma in variant option?
Is Stock Sync ONLY updates inventory from one main store to sub-store/s? (Single Direction)
How to calculate the total variant count in store?
Is it possible to sync to multiple pick up locations using one feed?
Is there a way to filter by location for Shopify store to store?
Is Stock Sync able to preview sync without any updates?
How can I quick change Stock Sync between two different store?
How can you create a market via Shopify admin?
I am unable to upload my source file. What is going on?
How to check Stock Sync Changes log, Not in feed and Not in store ?
How to check for New Added product/s in your store?
What is Activity Log representing ?
How to create automated collections based on tags?
Stock Sync VS Syncee
Check product(s) added on Shopify admin with tag
Does Stock Sync support product bundling?
Does Stock Sync support live/real-time updates?
If there is a duplicate SKU in the store, will it update both as "Out of Stock"?
What is Queuing or Running Feed?
Do Shopify Staff will get free ProX plan ?
What does dash (-) represent in Change Log?
Is there a way to exclude products of which the cell in the feed is empty?
Stock Sync app can manual sync with Shopify Flow?
Why the number of SKU matched is not 100%?
What are the difference between profit margin and markup?
What does XX% updated means?
Multiple suppliers selling the same item and they have the same SKU
Why the out of stock count is so high?
How to edit the feed name/title?
How to replace the Files in Google Drive without changing the link?
How to remove tags from the product?
Is there a limit for image upload and variants for products?
Do Shopify products have to be uploaded to Stock Sync before I can use Stock Sync to update/manage them?
What is the variant size and feed limit in Stock Sync?
Can I translate any of the fields to another language?
Import three products NOT required credits
Does Stock Sync publish product to Facebook and other sales channel?
How to check for Ticket ID?
Does Stock Sync support multiple variant value in a single column?
How to change the connection type ?
Is Stock Sync available for SquareSpace merchants?
How to Login & Sign Up to Squarespace?
How to Login & Sign Up to Square?
How to Login & Sign Up to EKM?
How can I handle my plan once I've installed Stock Sync?
I have multiple shopify stores. Can I create ONE stock sync subscription for multiple stores?