Configuration Questions
How to get Gmail auto forward confirmation code for Stock Sync?
How to generate WooCommerce API key (permission)
I keep getting the error: "no match found"
I keep getting the error: "Type 'single_line_text_field' must be consistent with the definition's type: 'URL' in the error remark column "
Quantity Zero Alert Warning Messages
I keep getting the error: " Store is empty "
Why am I getting an error as "Find words fail regular expression check. Please contact our support team."
How to update multiple products with the same SKU and Barcode?
Update halt: detected over 10% - 100% inventory set to zero
How to use Regular Expression in Stock Sync?
How to manage SKU and Handle?
How to check if my FTP/SFTP connection is working?
Shopify daily limits reached, automatically continue importing the next day
How to change my email receive in Stock Sync?
How to access Private files on Google Drive or Google Sheet?
I keep getting the error: " Import failed count "
How to manage duplicate SKUs with multiple vendors?
Why I getting an error as "Please check the file name and file permission."
No Failed. Response code = 502. Response message = Bad Gateway (Error)
How to update Collection field of a product?
What does Timeout while connecting to Source HOST & Connection timeout while reading mean?
I keep getting the error: "Failed. Response code = 500. Response message = Internal Server Error.."
Remove halt: detected over 1% - 100% remove products / variants
I am having trouble mapping my source file columns. What are the column headers/index? What do the various attributes do?
When I get an error as "Please check the settings or contact support for help."
How to Undo Added Product(s) by Stock Sync?
Why am I getting an error message stating "Value does not exist in provided choices [value, value]"?
How to remove all links from the description field?
Does Stock Sync support zip file(s)?
Fixed rate Currency Converter
How to input prefixes to SKU in Update Feed?
How to map to brand field from WooCommerce?
I get an error as "Insufficient credits, only {{variants_deleted}} variants removed".
Keep on getting an error as "Authentication failed. Please check your login and password."
WooCommerce API error
I keep getting the error: "Fail to merge new SKU with options "
I keep getting an error "Fail to auto detect file format"
I keep getting the error: "Feed is disabled"
Failed. Response code = 500 / 520. Response message = Internal Server Error
How to turn on automatic forwarding in Outlook for Stock Sync?
I getting the error: "Please check field errors below"
I keep getting the error: "Connection fail. Please check Source Host. "
Why my products are not updated on the Shopify catalogs?
Remove Product Warning Messages
Why I keep getting the error: "Lack of Credit to Import ."
I keep getting the error: "Invalid file. Please contact support"
Why I keep getting the error: "Insufficient Credits. Please buy more credits to continue"
I keep getting the error: "The file is corrupted. Please ensure the file is valid"
I keep getting the error: "File not found. Please check file name "
I getting the error: "The quantities couldn't be adjusted. Try again."
I keep getting the error: "Feed file empty"
I keep getting the error: "The variant Default Title already exists."
Why am I getting an error as "Unauthorized access?"
Why I get an error as "Ensure the file format is {{file_format}}."
File encoding issue in Stock Sync
Does Stock Sync updates product in fulfilment location?
How to Check the Stores Syncing with Your Inventory in Stock Sync?
How to set the current date-time for a date metafield?
Inventory Location Errors in Shopify Fulfillment Service
I keep getting error: "Inventory item not allowed to be Adjusted via API"
Preference Questions
How to schedule or automate the feeds in Stock Sync?
Where to get the public token to share with your buyers?
Use highest quantity value when the same SKU detected from multiple feeds in Stock Sync
How do i set the metafield content type true and false value?
How Stock Sync help you save more time?
Exceeded the store’s variant count limit?
How to configure Low Stock Alert?
How does Stock Sync affect other apps?
How to get notify for sync success or failure?
Total variant(s) in-store?
How to pin or rearrange feeds in Stock Sync?
How can the app be translated to your language?
Billing Questions
How does Stock Sync Credit work?
How does Stock Sync pricing work (billing page)?
How to Subscribe Custom Plan?
Can I get a refund for my credits?
Why am I getting the error message "The shop can't accept the provided charge"?
What is Support or Priority Support?
How to cancel my subscription with Stock Sync from Shopify?
What do I need to pay for Stock Sync?
What are the Benefits of the New Custom Plan?
What is Monthly Credit(s)?
Does Stock Sync able to scrape products from stores?
Are inventory feeds charged separate or do they fall under the $25.00 a month?
How can I switch from a Paid Plan to a Free Plan?
Stock Sync Billing Charges and issue
My vendors update about once a year
Alternate method to purchase credits
Can I add images on a different feed for my products?
General Questions
Does adding products create duplicate products in the store?
Top 10 reasons why the inventory updated wrongly?
How to handle comma in variant option?
Is Stock Sync ONLY updates inventory from one main store to sub-store/s? (Single Direction)
Is there a way to filter by location for Shopify store to store?
How can you create a market via Shopify admin?
How to Login & Sign Up to Squarespace?
How to check for New Added product/s in your store?
How to Login & Sign Up to EKM?
What are the difference between profit margin and markup?
How to calculate the total variant count in store?
Is it possible to sync to multiple pick up locations using one feed?
Is Stock Sync able to preview sync without any updates?
How can I quick change Stock Sync between two different store?
What is Activity Log representing ?
Multiple suppliers selling the same item and they have the same SKU
How can I enable all sales channels for all products in the Shopify admin?
Is there a limit for image upload and variants for products?
How to create automated collections based on tags?
Check product(s) added on Shopify admin with tag
Does Stock Sync support product bundling?
Why the number of SKU matched is not 100%?
How to check Stock Sync Changes log, Not in feed and Not in store ?
I am unable to upload my source file. What is going on?
What is Queuing or Running Feed?
How to replace the Files in Google Drive without changing the link?
How to remove tags from the product?
What does dash (-) represent in Change Log?
Is there a way to exclude products of which the cell in the feed is empty?
Stock Sync VS Syncee
Do Shopify Staff will get free ProX plan ?
Stock Sync app can manual sync with Shopify Flow?
Does Stock Sync support live/real-time updates?
If there is a duplicate SKU in the store, will it update both as "Out of Stock"?
Why the out of stock count is so high?
How to edit the feed name/title?
Import three products NOT required credits
What does XX% updated means?
What is the variant size and feed limit in Stock Sync?
Can I translate any of the fields to another language?
How to Update Metafield Date Content Type in Shopify?
Do you have any Affiliate or Partner programme?
How to change the connection type ?
Does Stock Sync publish product to Facebook and other sales channel?
How to check for Ticket ID?
Do Shopify products have to be uploaded to Stock Sync before I can use Stock Sync to update/manage them?
Is Stock Sync available for SquareSpace merchants?
Does Stock Sync support multiple variant value in a single column?
Why the Stock Sync app couldnt be loaded in the Shopify admin and how to enable cookies?
How to Login & Sign Up to Square?
I have multiple shopify stores. Can I create ONE stock sync subscription for multiple stores?
How can I handle my plan once I've installed Stock Sync?
If there are duplicate images, will they be updated?
How to Map Metafields in Shopify Store-to-Store Connections on Other Platforms?
How to Delete Metafields in Shopify with Stock Sync?
If I create a feed to synchronize new products and inventory from my two stores, which store should I use?
How to Copy a Feed to Another Store Using the Public Token?
How to Upload CSV Files Larger Than 35MB in Stock Sync?
How to update the status field on my variants?
Out of Stock (OOS) vs Auto Clear Discontinued