Configuration Questions
How to get Gmail auto forward confirmation code for Stock Sync?
I keep getting the error: "no match found"
How to generate WooCommerce API key (permission)
How to update multiple products with the same SKU and Barcode?
How to update Collection field of a product?
Quantity Zero Alert Warning Messages
I keep getting the error: " Store is empty "
Why am I getting an error as "Find words fail regular expression check. Please contact our support team."
Shopify daily limits reached, automatically continue importing the next day
Update halt: detected over 10% - 100% inventory set to zero
How to access Private files on Google Drive or Google Sheet?
How to manage duplicate SKUs with multiple vendors?
Why am I getting an error message stating "Value does not exist in provided choices [value, value]"?
Remove halt: detected over 1% - 100% remove products / variants
How to check if my FTP/SFTP connection is working?
Why I getting an error as "Please check the file name and file permission."
Errors on Metafield
How to change my email receive in Stock Sync?
No Failed. Response code = 502. Response message = Bad Gateway (Error)
I getting the error: "Please check field errors below"
How to use Regular Expression in Stock Sync?
What does Timeout while connecting to Source HOST & Connection timeout while reading mean?
Remove Product Warning Messages
How to manage SKU and Handle?
How to remove all links from the description field?
Does Stock Sync support zip file(s)?
Fixed rate Currency Converter
When I get an error as "Please check the settings or contact support for help."
How to Undo Added Product(s) by Stock Sync?
How to turn on automatic forwarding in Outlook for Stock Sync?
How to map to brand field from WooCommerce?
I get an error as "Insufficient credits, only {{variants_deleted}} variants removed".
WooCommerce API error
I keep getting the error: "Invalid file. Please contact support"
I keep getting the error: " Import failed count "
I am having trouble mapping my source file columns. What are the column headers/index? What do the various attributes do?
How to input prefixes to SKU in Update Feed?
I keep getting the error: "Feed is disabled"
Keep on getting an error as "Authentication failed. Please check your login and password."
I keep getting the error: "Connection fail. Please check Source Host. "
Why my products are not updated on the Shopify catalogs?
I keep getting the error: "Fail to merge new SKU with options "
I keep getting an error "Fail to auto detect file format"
Why I keep getting the error: "Insufficient Credits. Please buy more credits to continue"
Why I keep getting the error: "Lack of Credit to Import ."
I keep getting the error: "The file is corrupted. Please ensure the file is valid"
Failed. Response code = 500 / 520. Response message = Internal Server Error
I keep getting the error: "File not found. Please check file name "
I keep getting the error: "Failed. Response code = 500. Response message = Internal Server Error.."
Why am I getting an error as "Unauthorized access?"
I getting the error: "The quantities couldn't be adjusted. Try again."
I keep getting the error: "Feed file empty"
Why I get an error as "Ensure the file format is {{file_format}}."
File encoding issue in Stock Sync
Does Stock Sync updates product in fulfilment location?
I keep getting the error: "The variant Default Title already exists."
Preference Questions
How to schedule or automate the feeds in Stock Sync?
Why email process only runs at a certain time period?
How Stock Sync help you save more time?
Where to get the public token to share with your buyers?
Exceeded the store’s variant count limit?
How to configure Low Stock Alert?
Total variant(s) in-store?
Use highest quantity value when the same SKU detected from multiple feeds in Stock Sync
How to get notify for sync success or failure?
How do i set the metafield content type true and false value?
How does Stock Sync affect other apps?
How to pin or rearrange feeds in Stock Sync?
Billing Questions
How does Stock Sync Credit work?
How does Stock Sync pricing work (billing page)?
Can I get a refund for my credits?
What is Support or Priority Support?
How to cancel my subscription with Stock Sync from Shopify?
What do I need to pay for Stock Sync?
How to Subscribe Custom Plan?
Does Stock Sync able to scrape products from stores?
What are the Benefits of the New Custom Plan?
Why am I getting the error message "The shop can't accept the provided charge"?
Stock Sync Billing Charges and issue
Are inventory feeds charged separate or do they fall under the $25.00 a month?
My vendors update about once a year
What is Monthly Credit(s)?
Alternate method to purchase credits
Can I add images on a different feed for my products?
How can I switch from a Paid Plan to a Free Plan?
General Questions
Does adding products create duplicate products in the store?
Top 10 reasons why the inventory updated wrongly?
Is Stock Sync ONLY updates inventory from one main store to sub-store/s? (Single Direction)
How to handle comma in variant option?
How to calculate the total variant count in store?
Is it possible to sync to multiple pick up locations using one feed?
Is there a way to filter by location for Shopify store to store?
How can you create a market via Shopify admin?
How to check Stock Sync Changes log, Not in feed and Not in store ?
How to check for New Added product/s in your store?
Is Stock Sync able to preview sync without any updates?
How can I quick change Stock Sync between two different store?
Is there a limit for image upload and variants for products?
What is Activity Log representing ?
Stock Sync VS Syncee
Check product(s) added on Shopify admin with tag
Does Stock Sync support product bundling?
Why the number of SKU matched is not 100%?
Does Stock Sync support live/real-time updates?
I am unable to upload my source file. What is going on?
Multiple suppliers selling the same item and they have the same SKU
What is Queuing or Running Feed?
Do Shopify Staff will get free ProX plan ?
What does dash (-) represent in Change Log?
How to create automated collections based on tags?
Is there a way to exclude products of which the cell in the feed is empty?
What are the difference between profit margin and markup?
If there is a duplicate SKU in the store, will it update both as "Out of Stock"?
What does XX% updated means?
Why the out of stock count is so high?
How to edit the feed name/title?
How to replace the Files in Google Drive without changing the link?
How to remove tags from the product?
Stock Sync app can manual sync with Shopify Flow?
How to Login & Sign Up to Squarespace?
What is the variant size and feed limit in Stock Sync?
Can I translate any of the fields to another language?
Import three products NOT required credits
How to check for Ticket ID?
Do Shopify products have to be uploaded to Stock Sync before I can use Stock Sync to update/manage them?
Does Stock Sync support multiple variant value in a single column?
How to change the connection type ?
Does Stock Sync publish product to Facebook and other sales channel?
How to Login & Sign Up to Square?
How to Login & Sign Up to EKM?
Is Stock Sync available for SquareSpace merchants?
I have multiple shopify stores. Can I create ONE stock sync subscription for multiple stores?
How can I enable all sales channels for all products in the Shopify admin?
How can I handle my plan once I've installed Stock Sync?
Do you have any Affiliate or Partner programme?
If there are duplicate images, will they be updated?