Configuration Questions
How to generate WooCommerce API key (permission)
How to get Gmail auto forward confirmation code for Stock Sync?
I keep getting the error: "no match found"
I keep getting the error: "Type 'single_line_text_field' must be consistent with the definition's type: 'URL' in the error remark column "
Quantity Zero Alert Warning Messages
How to use Regular Expression in Stock Sync?
I keep getting the error: " Store is empty "
I keep getting the error: "The variant Default Title already exists."
How to update multiple products with the same SKU and Barcode?
How to Undo Added Product(s) by Stock Sync?
Update halt: detected over 10% - 100% inventory set to zero
How to access Private files on Google Drive or Google Sheet?
I keep getting the error: " Import failed count "
Why am I getting an error as "Find words fail regular expression check. Please contact our support team."
Shopify daily limits reached, automatically continue importing the next day
I keep getting the error: "Failed. Response code = 500. Response message = Internal Server Error.."
How to manage SKU and Handle?
How to change my email receive in Stock Sync?
How to manage duplicate SKUs with multiple vendors?
How to check if my FTP/SFTP connection is working?
No Failed. Response code = 502. Response message = Bad Gateway (Error)
How to update Collection field of a product?
Remove halt: detected over 1% - 100% remove products / variants
I keep getting an error "Fail to auto detect file format"
Fixed rate Currency Converter
Why am I getting an error message stating "Value does not exist in provided choices [value, value]"?
What does Timeout while connecting to Source HOST & Connection timeout while reading mean?
When I get an error as "Please check the settings or contact support for help."
How to map to brand field from WooCommerce?
How to input prefixes to SKU in Update Feed?
Failed. Response code = 500 / 520. Response message = Internal Server Error
Why I getting an error as "Please check the file name and file permission."
Keep on getting an error as "Authentication failed. Please check your login and password."
WooCommerce API error
I am having trouble mapping my source file columns. What are the column headers/index? What do the various attributes do?
Why I keep getting the error: "Insufficient Credits. Please buy more credits to continue"
I keep getting the error: "File not found. Please check file name "
Does Stock Sync support zip file(s)?
Remove Product Warning Messages
I keep getting the error: "Fail to merge new SKU with options"
How to remove all links from the description field?
I get an error as "Insufficient credits, only {{variants_deleted}} variants removed".
I keep getting the error: "Connection fail. Please check Source Host. "
Why my products are not updated on the Shopify catalogs?
I keep getting the error: "The file is corrupted. Please ensure the file is valid"
I keep getting the error: "Feed is disabled"
I getting the error: "Please check field errors below"
Why I keep getting the error: "Lack of Credit to Import ."
File encoding issue in Stock Sync
How to turn on automatic forwarding in Outlook for Stock Sync?
Does Stock Sync updates product in fulfilment location?
I keep getting the error: "Invalid file. Please contact support"
I getting the error: "The quantities couldn't be adjusted. Try again."
I keep getting the error: "Feed file empty"
Why am I getting an error as "Unauthorized access?"
Why I get an error as "Ensure the file format is {{file_format}}."
How to set the current date-time for a date metafield?
How to Check the Stores Syncing with Your Inventory in Stock Sync?
How can I troubleshoot if I have the error list file provided?
Inventory Location Errors in Shopify Fulfillment Service
I keep getting error: "Inventory item not allowed to be Adjusted via API"
How should I markup product pricing?
How do I set the stock of all products to 0 in a specific location?
Can I use Bundle with syncX: stock sync?
I keep getting the message: "Update didn't perform. Feed have the same data value as the previous run"
Imports are not functioning because the service is unavailable in my store
I keep getting the error: "Title can't be blank"
If you have archived all your products and want to reactivate them, is that possible?
I keep getting the error: "The file is not supported on trial accounts."
I keep getting the error: "Missing combination of Product Option (Color,Size) and Variant Option (Title) "
I keep getting the error: "Missing Inventory ID for Variant"
Preference Questions
How to schedule or automate the feeds in Stock Sync?
Where to get the public token to share with your buyers?
Use highest quantity value when the same SKU detected from multiple feeds in Stock Sync
Why email process only runs at a certain time period?
Exceeded the store’s variant count limit?
How do i set the metafield content type true and false value?
How Stock Sync help you save more time?
How does Stock Sync affect other apps?
How to configure Low Stock Alert?
How to get notify for sync success or failure?
Total variant(s) in-store?
How to pin or rearrange feeds in Stock Sync?
How can the app be translated to your language?
Billing Questions
How does Stock Sync Credit work?
How does Stock Sync pricing work (billing page)?
How to Subscribe Custom Plan?
Why am I getting the error message "The shop can't accept the provided charge"?
Can I get a refund for my credits?
What is Support or Priority Support?
How to cancel my subscription with Stock Sync from Shopify?
How can I switch from a Paid Plan to a Free Plan?
What do I need to pay for Stock Sync?
What is Monthly Credit(s)?
What are the Benefits of the New Custom Plan?
Does Stock Sync able to scrape products from stores?
Are inventory feeds charged separate or do they fall under the $25.00 a month?
My vendors update about once a year
Alternate method to purchase credits
Stock Sync Billing Charges and issue
Can I add images on a different feed for my products?
General Questions
Does adding products create duplicate products in the store?
Top 10 reasons why the inventory updated wrongly?
How can I enable all sales channels for all products in the Shopify admin?
How to replace the Files in Google Drive without changing the link?
How to handle comma in variant option?
Is there a way to filter by location for Shopify store to store?
Is Stock Sync ONLY updates inventory from one main store to sub-store/s? (Single Direction)
How can you create a market via Shopify admin?
How to Login & Sign Up to EKM?
Is it possible to sync to multiple pick up locations?
How to check for New Added product/s in your store?
How to Login & Sign Up to Squarespace?
Is Stock Sync able to preview sync without any updates?
How to Update Metafield Date Content Type in Shopify?
How to check Stock Sync Change log, Not in feed and Not in store ?
How to create automated collections based on tags?
How to remove tags from the product?
How can I quick change Stock Sync between two different store?
How to calculate the total variant count in store?
What are the difference between profit margin and markup?
What is Queuing or Running Feed?
Check product(s) added on Shopify admin with tag
Is there a limit for image upload and variants for products?
What is Activity Log representing ?
Is there a way to exclude products of which the cell in the feed is empty?
I am unable to upload my source file. What is going on?
Stock Sync VS Syncee
Multiple suppliers selling the same item and they have the same SKU
Can I translate any of the fields to another language?
Do you have any Affiliate or Partner programme?
Stock Sync app can manual sync with Shopify Flow?
Does Stock Sync support product bundling?
Why the number of SKU matched is not 100%?
Does Stock Sync support live/real-time updates?
If there is a duplicate SKU in the store, will it update both as "Out of Stock"?
What does XX% updated means?
How to edit the feed name/title?
What is the variant size and feed limit in Stock Sync?
Do Shopify Staff will get free ProX plan ?
Import three products NOT required credits
What does dash (-) represent in Change Log?
Why the out of stock count is so high?
Does Stock Sync publish product to Facebook and other sales channel?
Do Shopify products have to be uploaded to Stock Sync before I can use Stock Sync to update/manage them?
Is Stock Sync available for SquareSpace merchants?
How to change the connection type ?
How to check for Ticket ID?
How can I handle my plan once I've installed Stock Sync?
Why the Stock Sync app couldnt be loaded in the Shopify admin and how to enable cookies?
How to Login & Sign Up to Square?
I have multiple shopify stores. Can I create ONE stock sync subscription for multiple stores?
Does Stock Sync support multiple variant value in a single column?
How to Delete Metafields in Shopify with Stock Sync?
I enabled auto-publish, why is it showing the error "Publication does not exist or is not publishable"?
If there are duplicate images, will they be updated?
If I create a feed to synchronize new products and inventory from my two stores, which store should I use?
How to Map Metafields in Shopify Store-to-Store Connections on Other Platforms?
Out of Stock (OOS) vs Auto Clear Discontinued
How to update the status field on my variants?
How to Copy a Feed to Another Store Using the Public Token?
How to Upload CSV Files Larger Than 35MB in Stock Sync?
Do we support variant SKU Metafield as a Product Identifier?
Limitation on the Add Process
Products are uploaded without image and seeing processing error
Is it possible to sync two product SKUs that have the same inventory?
Can syncX: Stock Sync update descriptions containing HTML tags?
Variant Option limit for each product
If you change your domain name in WooCommerce, will the feed stop working?
How does On Hand and Available Quantity work?
How to markup price for products in certain category or product type?