How can I switch from a Paid Plan to a Free Plan?

If you run your online store on Shopify/BigCommerce/WooCommerce:

1. To know more about the pricing, please refer here: Stock Sync Pricing.

2. However, if the available fixed plans do not suit you, you can always customize the limits of a plan to your preference.

3. To switch from a paid plan to a free plan for Shopify, BigCommerce, or WooCommerce, go to Billing > Manage Plan.

4. For the custom plan, scroll down to 'Custom' to adjust your store's limits. Then, drag the toggles for Store Size, Feed Limit, and Daily schedule as desired.

5. On the right-hand side is the summary of the plan and the price. You can subscribe to the custom plan once you click the confirm button.

6. The Shopify user manual provides instructions for locating your invoices and payment details: https://help.shopify.com/manual/your-account/your-invoice

If you run your online store on Wix:

Please follow the steps below when you subscribe to a Free plan or Custom plan from another paid plan.

1. Go to the Wix dashboard.

2. Click the profile icon in the top right and select Account Setting > Premium Subscription for the Wix store.

3. On the Premium Subscription page, click Unsubscribe for Stock Sync in the Wix admin.

4. After unsubscribing, you can choose a Free or Custom plan.

Updated on: 20/01/2025