Articles on: Frequently Asked Questions (FAQ)

How to cancel my subscription with Stock Sync from Shopify?

You have two options to cancel your subscription with Stock Sync:


Option 1: Downgrade to Free Plan


  1. Select syncX: Stock Sync
  2. Navigate to the Billing > Manage plan section in the sidebar of the Stock Sync dashboard.
  3. Select the option to downgrade to the Free plan.


Option 2: Remove Stock Sync from Your Store


  1. Go to your Shopify store dashboard.
  2. In the left-hand panel, click on Settings.


  1. Click on Apps and Sales Channels.


  1. Search for Stock Sync. Once found, click on Uninstall.
  2. Please share your feedback upon uninstalling so Stock Sync can continue improving.



Updated on: 05/08/2025

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