How to get started with syncX: Stock Sync via Shopify?

Getting started with syncX: Stock Sync is quick and easy. Install the app from Shopify and open it from your Shopify admin to access the Stock Sync dashboard.

Step-by-Step Setup

1. Install syncX: Stock Sync from the Shopify App Store.
2. Enter the Shopify store URL when prompted.
3. You’ll be redirected to the Shopify login page.
4. Sign in using your Shopify email and password.
5. Once logged in, the syncX: Stock Sync dashboard will be available and ready to use. You can access your store’s Stock Sync admin page from the dashboard after installing the app. The admin page uses the format ``` https://admin.stock-sync.com/admin/stores/{store`` ```` ID}`.

Free Trial Access

• Updates for up to 10,000 variants in your store
• Up to 3 feeds
• Scheduled updates twice per day

Once the trial ends, available features and limits depend on the plan you choose.

Once inside the dashboard, create your first feed to start syncing or managing product data.

Create your first feed profile

1. From the Stock Sync dashboard, click Create New Feed.
2. Choose the feed type:

• Select Add/Import (yellow feed) to create new products.
• Select Update Existing Products (purple feed) to update products already in your store, such as inventory, price, or images. An Update feed does not create products when the SKU does not already exist.

3. In Step 1 (Feed Manager), choose the feed source and configure the connection, such as FTP or a URL. If the file’s delimiter is not a tab, enable Auto file setting so the file structure is detected correctly.
4. In Step 2 (Matching column), map the source’s matching field—usually SKU—to the corresponding store field. If products are not matching, verify that this mapping still matches the feed file’s column names.
5. Map the remaining source fields to your store fields. For inventory, map the source quantity field to qty only (not qty,Scheduled).
6. Finish the setup, then run a test or activate the feed.

Adding new products and updating existing products require two separate feeds. You can use the same source connection for both feeds, but each feed must be created and configured independently.

Whether importing, exporting, or updating products, syncX: Stock Sync is designed to streamline and automate the process.

Updated on: 10/08/2026