Articles on: Frequently Asked Questions (FAQ)

How to set up Outlook Auto-Forwarding with Subject-Based Rules?

Outlook allows you to automatically forward incoming emails to another email address. You can also create a rule based on the email subject so that only emails containing specific words or phrases are forwarded.


Before You Start


Make sure you have:

  • Access to the Outlook account receiving the emails.
  • The email address you want to forward the messages to.
  • The specific subject keywords you want to use to filter messages.


Step 1: Open Outlook Rules


For Outlook on the web or New Outlook:

  1. Open Outlook.
  2. Click Settings.
  3. Select Mail.
  4. Select Rules.
  5. Click Add new rule.


Step 2: Create a Subject-Based Rule



  1. Enter a name for the rule. For example: Forward Stock Sync Emails
  2. Under Add a condition, select Subject includes or the equivalent subject condition available in your Outlook version.
  3. Enter the keyword or phrase that should trigger the rule. For example: Stock Sync
  4. Under Add an action, select Forward to.
  5. Enter the email address where you want to forward the messages.
  6. Get the email address from the Stock Sync email connection feed in the Step 1 Feed Manager's Receive email field, and enter it in the forwarding address.

  1. Review the rule settings.
  2. Click Save.


Tip: We recommend filtering based on specific subject keywords whenever possible. This helps prevent unrelated emails from being forwarded.


Alternative: Enable General Email Forwarding


If you want to forward all incoming emails, Outlook also provides a general forwarding option.


  1. Open Settings.
  2. Go to Mail → Forwarding.
  3. Turn on Enable forwarding.
  4. Enter the forwarding email address.
  5. Select Save.


You can also enable Keep a copy of forwarded messages if you want the original emails to remain in your mailbox.

Updated on: 30/09/2026

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