Articles on: Frequently Asked Questions (FAQ)

I enabled auto-publish, why is it showing the error "Publication does not exist or is not publishable"?

The publishing error appears in the error list as "Publication does not exist or is not publishable" because the system is trying to push updates to all sales channels.
It’s important to ensure that all the user’s sales channels are set to be publishable.
If any channel is not publishable, an error will occur, and the product won't be published to all channels.
However, it will still be published to the channels that have valid publishing settings.
If one channel is non-publishable, only that specific channel won’t be updated, while the others will still publish successfully.
Products that require a subscription will only be publishable to the online sales channel. For information on managing product subscriptions, refer to this link


How to check whether the sales channel permission set to publishable or not ?


From your Shopify admin, click Settings > Apps and sales channels.
From the list of apps and sales channels, find the app that you want to review permissions for and click ... > View details.
Review the Permission details section for a list of what the app has permission to do in your store.

To modify the publishable permission settings for facebook, please follow the steps outlined below:
Your Facebook account needs to have an admin role on the Page.
The Facebook page needs to be published.
Please check how to adjust the settings here

Permission can be edited through your own sales channel settings. Please check out those settings in the specific app settings.

Updated on: 18/09/2024

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