Articles on: Frequently Asked Questions (FAQ)

I keep getting the error: "Failed. Response code = 500. Response message = Internal Server Error.."

Reason:

This error indicates that some of the variant options have blank titles.

Solution:

Please remember to disable the auto-sort option in the variant group extra settings. Variant Group > Extra Setting > Disable Auto Sort
Please re-import the product, and the error should not occur.

Updated on: 27/03/2024

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