I keep getting the error: "Failed. Response code = 500. Response message = Internal Server Error.."
![](https://storage.crisp.chat/users/helpdesk/website/b219050a5836c000/screenshot-2024-03-27-at-12423_1l0vfff.png)
Reason:
This error indicates that some of the variant options have blank titles.
Solution:
Please remember to disable the auto-sort option in the variant group extra settings. Variant Group > Extra Setting > Disable Auto Sort
Please re-import the product, and the error should not occur.
![](https://storage.crisp.chat/users/helpdesk/website/b219050a5836c000/screenshot-2024-03-27-at-50657_1tmtvit.png)
Updated on: 27/03/2024
Thank you!