Articles on: Frequently Asked Questions (FAQ)

I keep getting the error: "File not found. Please check file name "

Based on the error above, it shows that the feed file name that was specified can't be found.


Reason


  • The Path or the Filename is incorrect or no longer valid.    
  • The system cannot detect the file's directory path with the path entered. Required to specify the same path as the feed file's path.



Solution


  • Please make sure that you have entered the right Path or Filename.
  • Ask the supplier or system manager to get the correct details on the path.

Updated on: 19/01/2024

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