Articles on: Frequently Asked Questions (FAQ)

I keep getting the error: " Import failed count "


Based on the above image shows a message as 14 products added and 1 failed, where it's meant as import_failed_count {"fail_count"=>1}. Therefore, Stock Sync failed to add the products to your store because of missing fields.


Reason


  • Please make sure that you have mapped the compulsory fields in the Step 2 Field.
  • Do check the feed data as well, all the fields are filled for every product.
  • Do not put the same option name for variant option 1 and option 2, it can cause the product to import failed.
  • Do not leave the title field blank, it also can caused to failed.


Solution


  • Please check all the mappings are correctly mapped accordingly.
  • If possible check the changes log in below to check the error remark of what caused of failed import.



Updated on: 09/01/2025

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