Articles on: Frequently Asked Questions (FAQ)

I keep getting the error: "no match found"

After running the feed, an error shows no matches found. It means there are no matches found in the feed and store. As can be seen, the error from the below picture:







Reason

The feed that was trying to match the store product is not matching.
No matching SKU or Product Identifier was found.


Solution

Please verify if the SKU has a matching postfix or prefix in the feed and store.
Check if there are any filters applied.
Verify the SKUs that match between the feed and the store.
Please also ensure that the column separator is correctly set.

Updated on: 19/01/2024

Was this article helpful?

Share your feedback

Cancel

Thank you!