Articles on: Frequently Asked Questions (FAQ)

I keep getting the error: "Option values provided for 1 unknown option(s)"

The reason why some products cannot updated is because some products didn't have the value for the variant option 1.![](https://storage.crisp.chat/users/helpdesk/website/b219050a5836c000/screenshot-2024-12-11-at-12141_12k0wk3.png)

This error occurs when variant option 1 is empty and variant option 2 has a value.

Reason

The reason why some product cannot updated is because of some products didn't have the value for the variant option 1.

Solution

To resolve this issue, you should switch the mapping column from option 2 to option 1.

Updated on: 26/12/2024

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