Articles on: Frequently Asked Questions (FAQ)

I keep getting the error: " Store is empty "


Based on the above image shows an error after running the update feed, which has a problem matching the SKUs in the store. This shows that Stock Sync failed to detect any products in the store.  



Reason 


  • The SKU is not present in the store, which affected the update feed for not detecting the same SKUs in the store. Thus, no products can be updated.


Solution


  • Please add some products before running the updated product feed. 
  • Check the SKU in the store by comparing the SKUs in the feed file.
  • Kindly ensure that no filters have been applied.

Updated on: 20/01/2024

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