Articles on: Frequently Asked Questions (FAQ)

I keep getting the error: "The file is corrupted. Please ensure the file is valid"

Based on the error above, it shows that the file is corrupted. Please make sure the file is valid.


The file is no longer valid or has become corrupted.
When the file format is incorrect, the system is unable to detect it.
The file is in a zip format.


Please ensure that your file is valid and has not been corrupted.
Please ensure the file format has been specified correctly

Updated on: 20/03/2024

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