I keep getting the error: "The file is not supported on trial accounts."

Process cant run because not supported on Shopify trial accounts. You will need to subscribe one of the store to a paid plan on Shopify in order to resolve the error.

Reason

Shopify store plan is not on a paid plan, so it couldn't update from syncX: Stock Sync.

Solution

Please upgrade one of your sub-stores to a paid plan in Shopify and rerun the process to see the outcome.

Updated on: 10/10/2024