Articles on: Frequently Asked Questions (FAQ)

What do I need to pay for Stock Sync?

As you well know, Stock Sync offers different solutions for all merchants. However, these functions are not in the pricing module.

1. Monthly Subscription

The first is the Update function, where the users can update their inventory based on a monthly subscription plan. This monthly plan is based on Limits

Every plan has its Limit:

number of update feed
schedule frequency

For example: Basic plan as above, only has a limit of 4,000 variants in your store and provides 1 updated product feed. And the schedule frequency limit is capped at 12 hours.

Another example: If a store has 10,000 variants and connects to 3 suppliers (update feed) and needs to run the schedule every 6 hours. Then the store needs to subscribe to the Pro plan, which supports up to 10,000 variants, 3 update feeds, and provides the min 6 hours schedule frequency.

2. Stock Sync Credit

There are two types of feeds that need credit which is the Add/Remove Product function is not included in the monthly subscription plan. The Add/Remove function falls under the Stock Sync Credit.

Users need to top up their credit to Add/Remove products or variants into their store. Currently, the cost is $0.01 or less for each product/variant. 

For example:
i) If a user wants to add 100 products to store then should have 100 credits to import it.

ii) If user wants to import 6 products with 30 variants, then just need 6 credits.

Updated on: 16/02/2024

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