Articles on: Frequently Asked Questions (FAQ)

What is Not in Feed (Unmatched Variants)?

The "Not in feed" log will show the SKUs/variants that are NOT in the FEED but exist in your store.



Unmatched variants occur when product data in your store does not match any entries in your feed. syncX: Stock Sync provides flexible options to manage unmatched variants effectively:

You can check the Not in feed on the Feed Details page.



Option 1: Remove or Archive Using Auto Clear Discontinued Feed



For unmatched variants that you no longer need in your store, you can use the Remove or Archive Auto Clear Discontinued Feed feature. This keeps your store inventory clean and accurate by automatically removing unmatched or discontinued variants.

Steps to Use Auto Clear Discontinued Feed:



Navigate to the Feed Detail Page of the feed.

Check on the Unmatched Variants section.

Click the Setup here

Configure the settings to remove or archive unmatched variants based on your preference in advanced setting of remove feed.

Save and update your feed configuration.

Once activated, it will automatically run based on the update feed and clear unmatched variants, helping you maintain a streamlined and up-to-date store. But make sure to apply a store product filter to include only the products from the specific supplier. Otherwise, it might affect other products in your store that aren't related to this supplier.

Option 2: Leave Unmatched Variants in the Store



If the unmatched variants are still relevant or you want to handle them manually, you can choose to leave them in your store. These variants will remain active until you decide to take further action. This approach is ideal for:

Temporary feed mismatches.

Variants awaiting updates from suppliers.

Products requiring manual review or adjustments.

Updated on: 20/12/2024

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