Why I keep getting the error: "Insufficient Credits. Please buy more credits to continue"

After running the feed, it showed insufficient credits, which meant exceeding the import limit. There are no credits.

Reason

Solution

Top up credits on the billing page to add more products.
Once credits are added, re‑enable the feed schedule if it was paused.
Make sure the feed connection details are correct before running it again to avoid repeated pauses.
If credits stay at 0 during the next few runs, the feed may be disabled automatically.

Updated on: 29/06/2026

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