Feed Setup

• Current Stock Level

  There are a few settings for this field, which are: 1. Location (✔️ Update) List of inventory locations available in store. It can used to update products to a specific location only. Stock Sync does not support multiple locations. Each feed updates to a single location. (https://storage.crisp.chat/users/helpdesk/website/b219050a5836c000/screenshot-Few readers

• Filtering BigCommerce products using Brand ID

  Learn how to filter and manage BigCommerce products in Stock Sync. Understand filtering options, set conditions, and ensure seamless synchronization.Few readers

• Purchasibilty Field (BigCommerce)

  Explore the significance of the purchasability field in BigCommerce and how Stock Sync optimizes it for ecommerce success.Few readers

• Where can I get BigCommerce API Path and API Token?

  Learn where to find your BigCommerce API path and token for Stock Sync integration. Follow the steps to retrieve the necessary credentials for synchronization.Few readers

• Custom Field (Bigcommerce)

  Learn about using custom fields in BigCommerce with Stock Sync. Understand how to map custom fields, enhance product information, and ensure seamless synchronization.Few readers

• Availability Description Field (Bigcommerce)

  Understand how the Availability Description field works in BigCommerce with Stock Sync. Learn how to manage product availability and ensure accurate descriptions.Few readers

• Stock Sync invoice for BigCommerce stores

  Learn about Stock Sync invoices for BigCommerce stores. Understand how invoices are generated, their content, and how to access and manage them.Few readers

• Track Inventory (Bigcommerce)

  Learn how to effectively track inventory in BigCommerce using Stock Sync for precise inventory management.Few readers

• Category Field (Bigcommerce)

  Understand how the Category field works in Stock Sync. Learn how to map categories, ensure accurate product categorization, and seamless synchronization.Few readers

• Condition Field (BigCommerce)

  There are a few settings for this field which are: 1. New indicator This field will help set the products as new. The indicator value can be as new, latest, recent, NEW, or anything.Few readers

• How to cancel my subscription with syncX: Stock Sync from BigCommerce?

  There are two methods to cancel your subscription with syncX: Stock Sync: Option 1: Downgrade to Free Plan Select syncX: Stock Sync. In the sidebar, click Manage plan. Choose the Free plan to downgrade your subscription. Option 2: Remove Stock Sync from Your Store (https://storage.crisp.chat/users/helpdesk/website/-/b/2/1/9/b219050a5836c000/screenshot-2025-08-01-at-1251455d3o.png =942xauto) Open your BigCommerce store dashboard. In the leftFew readers

BigCommerce Setting

• BigCommerce Staff Access

  This is most likely because the user doesn't have permission to access the app. Please follow the steps below: Please go to Bigcommerce Store Admin Account Setting / Users. Click edit on one of the users Ensure the app Stock Sync is enabled under Single Click Apps. (https://storage.crisp.chat/users/helpdesk/weFew readers

• How to create an BigCommerce account and sign In step-by-step ?

  First click on here to login or sign up. (https://storage.crisp.chat/users/helpdesk/website/b219050a5836c000/screenshot-2024-04-19-at-521183nhy9l.png =900xauto) Please choose either "Login" or "Sign up" to proceed. If you don't have an existing account, you can click on the Sign up to register. Create an account by entering the required details.Few readers