Feed limit exceeded message appears during free trial, even though the limit hasn't been reached
Issue:
A “Feed limit exceeded” message appears during the free trial, even though the limit has not been reached.
What to check:
- Confirm that the store is still within the 14-day free trial by checking the dashboard.
- Review the feed setup to ensure the number of feeds and sync attempts are within the trial limits.
- Refresh the page and rerun the feed, or re-upload the feed file if applicable.
If the issue continues:
- Contact the support team with the store name and feed details.
- A human support agent will follow up via email within 12–24 hours.
Note:
Ensure the correct store name is provided to avoid delays in support assistance.
Updated on: 08/02/2026
Thank you!