Articles on: Frequently Asked Questions (FAQ)

How do I connect my Shopify to Bigcommerce store?

Shopify store connection Limitations: Issues and Solutions(a) Removing an image in Shopify won’t remove it in BigCommerce → To remove all, clear the image field.(b) Tags don’t sync automatically → Reset the entire tag field if you add/remove tags.(c) Syncing all locations → Create one feed per location



  1. Make sure both DropShipper Store and your store have syncX: Stock Sync installed.


  1. Request DropShipper to install Stock Sync on their store to provide stock information. (A Free plan is enough , paid plan optional)


  1. Once installed in both store, you can use Shopify store (require stock sync app) connection to connect your Bigcommerce store.


  1. Go to Create New Feed > Choose Add a new product (to add new products to your store or Update existing products (to update the inventory of products added to your store).


  1. Search for Shopify store (require stock sync app) connection and click Confirmation You will see the screenshot below:


  1. After installing syncX: Stock Sync, enter the public token found in your Bigcommerce store account's Manage Account.


  1. To connect to specific products in the specified locations, please click on the Add Param to input it.


For example, to add the location_id -> XXXXXXXXXX (see How to get location_id).


  1. Click Next to continue to the Matching Column section.


Updated on: 23/09/2025

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