How to get notify for sync success or failure?
If the process fails 2 to 3 times in a row, it WILL notify again. If one process succeeds in between, it will reset the failure count.
- Once you have set up your update or add in the running process, you want to enable a notification email for sync success or failure.
- In the Stock Sync navigation bar, click Notifications.
- Enter the email address where you want to receive the notification/alert. It supports multiple emails. Separate them with a comma.
Example: "abc@gmail.com, b@yahoo.com"
Sync Success
- Once you navigate to the Notification page, select Sync Success to receive notifications for the success feed.
- It can send the notification to the provided email address once the process runs successfully.
Sync Failure
- Navigate to the Notifications page, then select Sync Failure to receive notifications.
- It's able to send the notification to the email address provided, and once the process does NOT run successfully.
Zero Updated Results
Stock Sync does not send notifications specifically for sync results that show "0 updated". A zero-update result can be normal when no data has changed. If you frequently receive zero updates unexpectedly, review your mapping and filters or check your Sync Logs for possible issues.
Updated on: 30/09/2026
Thank you!