How to handle missing images?

1. First Import (Initial Upload)

When images are imported for the first time, all selected images are added to the system.

Example:

- image1.jpg
- image2.jpg

Result:

- image1.jpg
- image2.jpg

2. Skip Existing Images

Disabled

When Skip Existing Images is disabled, the system does not check for duplicates.

Behavior:

• Existing images may be re-imported.
• Duplicate images can occur.

Example Input:

image1.jpg, image2.jpg

Result:

- image1.jpg
- image2.jpg

Note: If the same images are uploaded again, they may overwrite or duplicate depending on system rules.

Enabled

When Skip Existing Images is enabled, the system checks for already existing images and imports only new ones.

Behavior:

• Existing images are skipped.
• Only new images are added.

Example Input:

image1.jpg, image2.jpg, image3.jpg

Result:

- image1.jpg
- image2.jpg
- image3.jpg (new)

Issue might happen when the skip existing images enabled

If duplicate images exist in the update source and Skip Existing Images is enabled, duplicates may still be imported as new entries.

Behavior:

• Duplicate files are treated as new uploads.
• Multiple copies of the same image can appear.

Example Input:

image1.jpg, image1.jpg, image2.jpg, image2.jpg, image3.jpg

Result:

- image1.jpg
- image1.jpg (new)
- image2.jpg
- image2.jpg (new)
- image3.jpg (new)

Total Images: 5

Solution to solve the duplicate images issue

When both Replace Images and Skip Existing Images are enabled, the system performs a full refresh. (Recommended for Clean Re-import)

Behavior:

1. Clears all existing images.
2. Reimports all images as new.
3. Prevents duplicates and ensures a clean image set.

Example Input:

image1.jpg, image2.jpg, image3.jpg

Process:

• Clear all existing images
• Reimport all images

Result:

- image1.jpg (new)
- image2.jpg (new)
- image3.jpg (new)

Updated on: 18/12/2025