Articles on: Frequently Asked Questions (FAQ)

How to resolve WooCommerce API Errors Caused by Firewall Blocking?

Issue: SyncX cannot connect to WooCommerce due to API authorization errors, often caused by firewall/security blocking (Cloudflare/Cloudways).


Fix:

  • Login to WordPress Admin > WooCommerce > Settings > Advanced > REST API.
  • Create new API keys with Read/Write permissions for SyncX (copy both Consumer Key and Secret).
  • In Cloudflare, whitelist these IPs: 52.202.180.173, 34.197.203.250, 52.20.189.51.
  • In Cloudflare WAF, add a rule to skip ALL security for /wp-json/wc/* paths and disable Bot Fight Mode.
  • If using Cloudways, also whitelist the above IPs in Cloudways Security > Incidents.


Note: If stuck at “Authorize”/“Godkend” page or API keys multiply, your server’s firewall is still blocking. Temporarily disable or remove all blocks/rules to complete the syncX connection.

Updated on: 02/03/2026

Was this article helpful?

Share your feedback

Cancel

Thank you!