Why can’t I use wildcard (*) to pick the latest file in Download URL connection?

Issue:

Trying to use a dynamic filename such as: https://example.com/feeds/ProductFeed_%m_%d_%Y_*.csv, but the feed fails to load.

Why this happens

The Download URL connection method does NOT support wildcard (*) in filenames.

When using Download URL:

• Stock Sync retrieves only one exact file path.
• It does NOT scan the folder to detect the latest file.
• It cannot read a directory listing.

Wildcard works in FTP connection because FTP allows Stock Sync to:

• Read the directory
• Detect the latest file
• Download it automatically

Download URL does not support this behaviour.

What are the available solutions?

Option 1: Use FTP Connection (Recommended)

If an FTP server is available:

• Switch the connection type to FTP.
• Upload daily files into the FTP folder.
• Stock Sync will automatically detect and download the latest file.

This is the best solution for dynamic filenames.

Option 2: Standardize the File Name (Remove Timestamp)

If FTP is not available, request the file provider to remove the time portion from the filename.

• Instead of generating files like: ProductFeed_02_17_2026_14_30_55.csv
• Ask them to overwrite the file daily using a consistent filename such as: ProductFeed_02_17_2026.csv
• Then you can use this format in Download URL: https://example.com/feeds/ProductFeed_%m_%d_%Y.csv

This works because the filename becomes predictable and does not contain changing time values.

Important Notes

• Wildcard * is NOT supported in Download URL connection.
• FTP connection supports automatic latest file detection.
• Download URL requires a fixed or predictable file path.

If you are unsure which setup is suitable, please share your connection type and file example with support for further assistance.

Updated on: 19/02/2026