Question 1

Stock Sync Demo Store

Accepted Answer

Stock Sync has provided a demo store that lets you get the feel of having an actual store with Stock Sync implementation.

By using this Demo Store, we hope you, as the user, are more exposed to how Stock Sync functions. You will also get inside how to set up different types of feeds.

How to enter the demo store:

Enter incognito mode on your browser or log out of your Shopify admin.
Enter https://app.stock-sync.com/signin/shopify
The demo store name is examplestocksync.myshopify.com
Enter the username stocksyncdemo@gmail.com, and the password is demo098demo
By default, there will be several feeds with different feed settings.
Please download the attachment Demo Files for the feed file.
There will be 50 credits to test the import and remove of products. To learn more about credits, you can click here.

|| Download Demo Files Here

Question 2

What is Matching Column?

Accepted Answer

Matching Column is a step of matching the feed file columns to the store's product fields. On the left is the store's product fields and on the are the feed file columns.

What are the store's product fields?

These are the fields that are available in the store that can added/updated/exported.

What are feed file columns?

The columns that are available in the feed file that is provided by supplier or drop shipper. Match these columns to the store's product fields to update or add. It can be column index or column name.
The Matching Column is the same for all file formats except for JSON and XML format.

To know more about each field:

Matching Column (Step 2)

Question 3

Variant Group & Option Field (Product Options)

Accepted Answer

|| Available on: ✔️ Add || Its primarily used for Add feed when products in the feed have variations such as size, color, etc.

${color}[#1972F5](Variant Group)

How to use the Variant Group field? (✔️ Add )

Variant Group is NOT a compulsory field. It supports multiple columns. For example, you can scroll to the last part and refer.
A variant group is made to manage a group of products that are together under the same name and that will have several common attributes but some variation.

The above example contains clothes in different sizes and quantities. But products with the same Var ID can be assigned to the Variant Group and Variant Option as Size. So, it can be listed as a single product.

There is only available one setting in this field which is:

1. Auto sort

It will sort out the variant group before importing. When unable the toggle button will not sort out the variant group.

2. Merge variants into existing products

When the toggle is on, it will merge variants with existing products, and you need to select the same group for the merging process.

For example: There are three scenario how this opti

Question 4

Incoming Feed Filter

Accepted Answer

||| Filter (Step 3) is an optional settings only on Update & Add products feed only. It will help to filter specific products or data on the feed data.

${youtube}Incoming Feed Filter To use this filter, there are a few guidelines:

Column name/index can only be defined once.
Filter multiple keywords with commas as separators.
Must match ALL of the filters below.

Below are a few examples given:

| Field Name | Condition | Value | Result Showing | | --- | --- | --- | --- | | producttype | Equal To | clothes | When column name producttype, and don't update/add clothes | | vendor | Not Equal To | Adidas | When the column name vendor, and don't update/add Adidas | | 5 | Not Equal To | shoes | When a column name 5, and don't update/add shoes | | 4 | Not Equal To | Tag A | When a column name 4, and don't update/add Tag A | | date | Contain | %Y%m%d | When you want to use dynamic dates to update/add the products. Select the condition as Contain | | price | Greater Than | 50 | When you want to update/add products that price greater than 50 | | description | Start With | comp | When want to match the starting value "comp" which is from this example comp, complete, and computer. All words that begin with "com

Question 5

XML file format

Accepted Answer

For the XML file format:

First, choose the Upload File method.
Then, set the File Format to XML.
For the Parent and Variant nodes, refer below for more details.

The XML format can be pretty hard for some users to set up.

Here is a step-by-step instruction with an example for the parent node and variant node:

Add the Parent node, which is a mandatory field. Let's take the XML feed below as an example.
Based on the feed above, the Parent Node is .
So, you need to type in the item in the field. There is no Variant Node present in the example above.
Please input Variant Node if a nested node is in the XML file.
The field mapping for XML will be straightforward. Based on the example above:

SKU = sku
Title = title
Description = description

||| You don't have to include the <> in the field mapping or node.

|| If you would like to add the name of an XML column in a price rule, you can do so by adding (/) before and after the column name. || For example: col(\"List_Price\")

How to add a subnode?

If the XML file contains nodes like the below:

`

Question 6

Shopify store (require Stock Sync app)

Accepted Answer

|| Please note that in order to synchronize new products and inventory from both stores, you must create feed within the receiving store.

||| Store to store supported metafields. Learn more about metafields here.

If you are dropshipping from another (Shopify, BigCommerce, WooCommerce, Wix) store to your own Shopify Store, you may follow the steps below:

Ensure that both DropShipper Store and your store installed Stock Sync.
Request Drop shipper to install Stock Sync on their store since they provide the stock info. They don't need to subscribe to any paid plans, they can always be optional into the Free plan.

Once they have been installed, let them know to provide you with Public Token (Account > Advance)

Once the above 2 steps are completed, we may move on to the settings on Retailer Store (your store):

The Shopify store (require the Stock Sync app) connection method only updates the products in a single direction.

Store to Store connection limitation and how to overcome can refer below to know more:

(a) When the source store removes one image from a product, it will not auto remove the image in destination store - It can RESET

Frequently Read Articles

Browse All Categories