Did the syncX: Stock Sync app not receive the email to process the feed?
The syncX: stock sync app may not have received the email due to issues with the email connection. Here are steps to check the settings:
- Verify if your email provider (e.g., Gmail, Outlook) allows automated emails. For Gmail users, set up the forwarding address—follow this help guide for instructions.
- Ensure your provider does not mark syncX: Stock Sync's email domain as spam.
- When the user try to send the attachment to the syncX: Stock Sync email from their email and ensure the supplier get the proper email from syncX: Stock Sync.
Updated on: 15/01/2025
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