Did the syncX: Stock Sync app not receive the email to process the feed?

The syncX: stock sync app may not have received the email due to issues with the email connection. Here are steps to check the settings:

1. Verify if your email provider (e.g., Gmail, Outlook) allows automated emails. For Gmail users, set up the forwarding address—follow this help guide for instructions.

2. Ensure your provider does not mark syncX: Stock Sync's email domain as spam.

3. When the user try to send the attachment to the syncX: Stock Sync email from their email and ensure the supplier get the proper email from syncX: Stock Sync.

Updated on: 15/01/2025