Articles on: Frequently Asked Questions (FAQ)

How can I resolve issues with additional images not being displayed in my feed?

If additional images are not appearing in your feed, the issue is often caused by incorrect field mapping. Ensure that the column or field containing additional image URLs is correctly mapped to the additional_image_link field in your feed settings.


If your supplier provides images in a nested or array structure, you may need to adjust the mapping using Liquid or JMESPath filters. For example, updating the mapping to extract array values correctly can resolve cases where images fail to import.


If images still do not appear after adjusting the mapping, the issue may be due to an invalid image URL produced by the mapping. In this case, review and correct the mapping expression so that the final output contains a valid, publicly accessible URL.


Once the mapping is corrected, run the feed again to confirm that additional images import successfully.

Updated on: 14/07/2026

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