Articles on: Frequently Asked Questions (FAQ)

How can I upgrade my Stock Sync plan to get more variant limits?

To increase your variant limit in Stock Sync, you can request a plan upgrade based on your store’s needs. Stock Sync supports both standard and customized plans, and variant limits can be increased depending on the chosen plan.


To upgrade:
• Check your current plan and variant usage under Account > Billing in the Stock Sync dashboard.
• If you need a higher variant limit, contact support and provide your required limit. In many cases, limits such as 3,500 or 4,000 variants have been approved for custom plans.
• Support will confirm the available upgrade options, including any changes in update frequency.
• If switching to the latest version (V6), downgrade to the Free plan first, then subscribe to the new plan after support enables the upgrade.


Once the upgrade is applied, your feeds will continue running normally with the new variant allowance.


If your product updates stop running because the variant limit has been exceeded, support can temporarily increase the limit on customized plans. Contact support to adjust the limit and re-run the affected feeds.

Updated on: 13/07/2026

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