How can I use Stock Sync to automatically update stock levels?

To automatically update stock levels, set up an Update Feed and map only the necessary inventory fields. This keeps your sync fast and prevents accidental overwrites of other product details.

1. Setup Requirements (Step 3: Mapping)

• Product Identifier: Map a unique identifier (usually SKU or Barcode) so Stock Sync can match the source data to your store items.
• Quantity: Map the source stock column to the Stock Sync Quantity field.
• Remove Extra Fields: Delete or unmap all other fields (like images, prices, or descriptions) to ensure a stock-only sync.

2. Automation Options

Choose one of the two automation methods below:

Method A: Scheduled Sync

• Automatically runs and refreshes inventory at set time intervals.
• Frequencies: Hourly, daily, or weekly.
• Compatibility: Works with all connection methods (FTP, SFTP, Direct URL, Google Sheets) except the file upload method.

Method B: Real-Time Sync (Shopify to Shopify Only)

• Instantly updates stock levels on your store the moment an item sells out or changes at the source.
• Compatibility: Supported only for Shopify-to-Shopify connections.
• Requirement: You must select the Real-Time Sync connection method during the initial feed setup.

3. Manual Sync Override

You can manually force an immediate inventory sync at any time. Go to your Stock Sync dashboard, locate your feed, and click the Start Process button.

4. Daily Stock Update Requirements

To ensure quantities refresh daily:

• Create an Update Feed (Add feeds do not update existing stock levels).
• Enable a daily schedule in the feed settings.
• (Optional) Enable Out of Stock Strategy if you want items missing from the source file to be automatically set to 0.
• Real-Time Sync updates only apply to stock changes made after the feed is activated.
• If a feed shows blank values for quantity, add a Smart Setting rule (If Empty → Then 0) to ensure correct updates.
• If your stock is not updating, check for connection issues or insufficient credits and re-enable the schedule once resolved.

Note: Add Product feeds do not update stock

Updated on: 24/06/2026